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Prioritization

Jump the queue. Guaranteed response times for your site changes, email, and domain requests β€” so what matters gets done first.

What's an SLA β€” and why pay for priority?

Every Nume service already includes standard support. Prioritization is for when standard isn't fast enough β€” it moves your requests to the front of the line with guaranteed turnaround times across site changes, email, and domain management. Pick the tier that matches how fast you need to move.

Choose your SLA tier

Standard support is included free β€” upgrade for guaranteed speed.

Feature Standard Included free Priority 24h R$ 24,90/mo Recommended Priority 12h R$ 49,90/mo Priority 4h R$ 89,90/mo
Response time Best effortwithin 24hwithin 12hwithin 4h
Site changes Standard queuePriorityHigh priorityTop priority
Email & domain requests StandardPriorityHigh priorityTop priority
Support channel EmailEmail + WhatsAppEmail + WhatsAppPriority WhatsApp + calls
Queue position StandardAhead of standardHighFront of the line
  1. 1 Pick the tier that fits your pace
  2. 2 Subscribe monthly
  3. 3 Your requests jump to the front

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